Privacy Policy

Terms of Use / Privacy Policy
At Charles Pointe Apartment Homes user privacy is of utmost concern. We are committed to protecting your privacy and security, and to providing you the best possible user experience. We may update this policy from time to time, so please check here frequently.

What do we mean by privacy? We will never disclose your personal information to any third party without your consent, except in limited circumstances to our affiliates or business partners with whom we have established agreements that also protect your privacy.
Here’s how we collect and use information from you in our efforts to provide the highest quality user experience: derstand how visitors use our web sites.

Cookies
Our site uses a technology called “cookies,” small files stored by your browser to help keep track of your user profile. Our cookies do not collect personally identifiable information, nor do we share them with anyone. We use cookies to remember your personal profile for your convenience, to deliver content specific to your needs and interests based upon your prior usage, and to ensure you don’t see the same ad repeatedly. We also use cookies to track user trends and improve areas of our sites that our users find valuable.

Ads
We sometimes use outside companies to display advertising on our web sites. These ads may place cookies on your computer, which are referenced by our ad companies. We do not have access to this information. We use customer contact information from registration forms to send you information related to our products and services if you consent to receiving such mailings. Your contact information may also be used to contact you when necessary for administrative purposes related to your account. We use your email as a unique identifier in our record system, to verify communications from you, and to send you newsletters and promotional offerings that you ask to receive or to tell you about changes to the Charles Pointe Apartment Homes website. Demographic information and site usage data is also collected on our sites. We use this data to tailor your experience, allowing us to provide content related to your preferences and information on products or services we think you may be interested in.

Email Services
If you take advantage of any email notification features on our sites, you will receive email updates as described in the service. The CharlesPointeApt.com website provides users the opportunity to opt-out of receiving communications from our partners and us. Users can remove their personal information from the database of a particular site by sending a request by email to [email protected] and typing “unsubscribe” in the subject line along with any pertinent information in the body.

Order Forms
Our sites use forms for you to request information. We collect financial information to bill you for the products and services you indicate. (See “Your Security” below for more on how we safeguard your financial information and social security information.) We collect contact information, unique identifiers and demographic information for the purposes described in “Registration” above. See “Disclosure” for more information on when we provide your information to affiliates or third party business partners.

Contests and Surveys
Online, we may also survey visitors for contact information, unique identifiers and demographic information. You are never required to answer these questions. The information you submit may be used for analyzing overall site demographics, user preferences and tastes, and similar “getting to know our customers” purposes. We may disclose this data to third parties in an aggregated form (such as summary reports for our advertisers) but never with user data or identification assigned to the information provided.

When you enter a contest, we will require that you submit a limited amount of personally identifiable data such as contact information. We may also ask you questions related to your preferences and age or background. We will designate which questions are required to be answered in order to enter the contest. The information you submit may be used to analyze site demographics and user preferences, and for similar “getting to know our customer” purposes. We may share this data with third parties in aggregate form only (as in summary reports to advertisers), and never in the form of personally identifiable information.

Your Security
Charles Pointe Apartment Homes, and its affiliates have taken the following important measures to protect against loss, misuse or alteration of your personal information. First, we store no financial information or social security information on our sites. Although you may have to enter your credit card number or social security number twice, we think the benefits of security are worth it. When we do transmit your data, we use only Secure Servers using current encryption technology to encode your data safely.

The personal data we do store on our system is protected by firewall and password. Our network firewall is a combination of hardware and software designed to keep unauthorized users from accessing our network. The password you select, along with your unique email address, prevents others from accessing your information. We suggest that you do not disclose your password to anyone.
Third parties that have their own privacy policies that may be different than ours provide Third Party Service Providers – some of the services available through our website. You should review the privacy policy of third parties before providing your personal information to them.

Outside Links
While on Charles Pointe Apartment Homes, you may be led to other web sites. Be aware that other sites may collect data and personal information and operate according to their own privacy practices. Please remember that, once outside of our website, any information you submit is outside of our control.

Disclosure
To provide you the best products and services, we team with business partners. When you indicate that you want to receive a product or service, or contact a person or organization, we share the data needed for you to receive what you have indicated. Occasionally, we hire consultants that may need access to our member database to perform their services for us. We take great care to require that these business partners agree by contract not to use any member information that they may receive access to.

Charles Pointe Apartment Homes may contract with outside companies to administer our mailing lists or provide retail services. Your personal information may be shared with an outside company for the sole purpose of administering the products, services and programs you have selected.

Contacting Us
If at any time you feel that the Charles Pointe Apartment Homes website has not adhered to this policy, email us at [email protected] and we’ll do our best to determine any problem and quickly respond. If you have questions or concerns about our privacy policy, please contact us at [email protected] . And check this page periodically for changes in our privacy policy.

This Charles Pointe Apartment Homes privacy policy does not extend to any information that is inherent in the operation of the Internet, and therefore beyond the control on Charles Pointe Apartment Homes, and is not to be applied in any manner contrary to applicable law or governmental regulation. We reserve the right at our discretion to make changes to this policy at any time.

Charles Pointe Apartment Homes and its affiliates may disclose your personally identifiable information if required to do so by law or in the good-faith belief that such action is necessary to (1) conform to the requirements of the law or comply with governmental orders, court orders, or legal process served on Charles Pointe Apartment Homes or its affiliates; (2) protect and defend the property or rights of Charles Pointe Apartment Homes and its affiliates or the users of CharlesPointe Apts.com.

Disclaimer
Information presented here is being provided to you on an “as-is” basis. Charles Pointe Apartment Homes and its affiliates do not make any representations, warranties or guarantees, express or implied, regarding the accuracy, correctness, or completeness of such information, including, without limitation, pricing, descriptions, designs, data and other features. It is your sole responsibility to independently evaluate the accuracy, correctness and completeness of the information presented here. All information, including pricing, is subject to change without notice.